HL-DT-ST GT32N after windows update does not

I HAVE THIS UNIT ON MY 3 - MONTH OLD LAPTOP (ASUS N61JV).

AFTER THAT SEVERAL WINDOWS UPDATE, MY DVD PLAYER DOESN'T WORK. I FOLLOWED the INSTRUCTIONS FROM MICROSOFT AND OTHER SITES THAT TELL ME TO REMOVE THEUPPERFILTERS/LOWERFILTERSIN THE REGISTRY, UNINSTALL/INSTALL... At LEAST, I think I ALREADY FACT ALL THE ANIMALS, BUT WINDOWS EXPLORER STILL cannotEXPLORER THE DVD PLAYER. BUT THE DVDRAM IS LISTED IN THE DEVICE MANAGER BUT DO NOT APPEAR IN WINDOWS EXPLORER. WHEN I BOOT FROM ANOTHER OS (LINUX), IT WORKS FINE. AND WHEN I USE BURNING AS NERO, I CAN BURN BUT ALSO THE PROGRAM NERO CANNOT NAVIGATE THE DVDRAM DRIVE.

I THINK THAT THIS PROBLEM IS ALSO COMMON IN SOME PORTABLE COMPUTERS, AS I LOOK ON THE NET.

IN ANY CASE, FOR THE MICROSOFT TECHNICAL SUPPORT ENGINEERS PLEASE I NEED TO USE MY DVD BURNER. THE BURNER WORKS FINE WHEN I BOOT TO UBUNTU (LINUX) BUT WINDOWS7 SEVEN... UUUGGGHHHH...

PLEASE WE NEED YOUR HELP...

HOW CAN I MAKE THIS WORK AGAIN?

Hello

Be sure to check with the support of ASUStek for possible firmware updates and known issues. Also
check in their forums.

ASUStek support
http://support.ASUS.com/

ASUStek Forums
http://VIP.ASUS.com/forum/default.aspx?SLanguage=en-us

ASUStek drivers
http://support.ASUS.com/download/download.aspx?SLanguage=en-us

-------------------------------------------------------------------------------------------------------------

Try to remove the updates to see if it was really the cause of the problem. It may have been
coincidence and would have occurred when restarting following regardless of what caused the restart.

How to uninstall a Windows Update in Windows 7
http://www.SevenForums.com/tutorials/24373-Windows-update-uninstall-update.html

How to hide or restore the updates of Windows hidden in Windows 7
http://www.SevenForums.com/tutorials/24376-Windows-Update-hide-restore-hidden-updates.html

See the Windows updates are installed
http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

Remove an update
http://Windows.Microsoft.com/en-us/Windows7/remove-an-update

The problems with the removal of updates
http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-removing-updates

=============================================================

References to Vista also apply to Windows 7.

Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.

Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.

Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

Try this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Your CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116

The DVD player does not work after installing Windows 7
http://support.Microsoft.com/kb/975270/

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.

Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

===============================

Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.

Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.

Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.

Forums - a lot of expert real help
http://Club.myce.com/

CD/DVD units
http://www.myce.com/storage/

Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

DevManView - free - an alternative to the standard Windows Device Manager, which displays
all devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.html

=============================================================
=============================================================

If needed (do not use unless the foregoing have been carefully tested as any incorrect setting
always stay in place).

Try a repair Installation that allows to maintain the programs and data backups although redundant
are always a good idea.

How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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    Diagnostic report (1.9.0027.0):
    -----------------------------------------
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    What browser with version number that you are using?

    fix it for me http://support.microsoft.com/kb/956196

    If all else fails it could actually be an infection that prevents the download. to ensure that your system is free from all threats and then repeat the download. You can run a scan online free at windows live onecare security scan windows 7\vistahttp://onecare.live.com/site/en-us/center/whatsnew.htm windows live onecare safety scanner windows xphttp://onecare.live.com/site/en-us/default.htm wait your computer will be unavailable for a while. do not work on your computer while the scanners however running, he messes things.

  • Windows Update does not work. Microsoft Update NOT work.error code 80072EE2

    Original title: Windows Update does not work. Microsoft Update DOES not work.

    Automatic update does not work.  When I try to manually update I get error code 80072EE2.  I tried Microsoft Automated Troubleshooting Services.  Whenever it reports it has repaired errors, however there is no improvement.

    There may be another reason -

    Most popular right now: http://support.kaspersky.com/viruses/solutions?qid=208280684

    TaurArian [MVP] 07/01/2005-30/06/2011. The information has been provided * being * with no guarantee or warranty. What works for some, may not always work for others.

  • Windows Update does not work on new installations of XP Pro

    Hello world

    I installed a new copy of Windows XP Professional on a Dell Precision, I am about to sell, but for some reason any Windows Update does not work. I reinstalled Windows many times, but I still get the same error in WindowsUpdate.log:

    Detection of triggered via api DetectNow
    Received at THE 1 event
    Customer WU succeeds CClientCallRecorder::BeginFindUpdates of AutomaticUpdates with call id {4602F49D-1C30-4205-A0D7-8C4C7143D7A8}
    Customer WU execution call {4602F49D-1C30-4205-A0D7-8C4C7143D7A8} search Call type
    Verification of the different redirector to: http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
    Verification of the different redirector to: http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
    Verification of the different redirector to: http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
    Could not download redirector ACR on test 3: 0x800b0003
    GetWuidentUrlFromRedirector failed due to error 0x800b0003
    IsUpdateRequired failed with error 0x800b0003
    Trying to get proc active data store
    Out-of-proc datastore is now active
    PT: ServerID using {9482F4B4-E343-43B6-B170-9A65BC822C77}
    PT: By using the server URL https://www.update.microsoft.com/ClientWebService/client.asmx
    PT: Calling methods on server
    Add the header accept-encoding: xpress succeeded
    DetectCompressionType return of type 1, hr = 0 x 0
    Methods: 0x8024400a
    PT: Cannot retrieve fault, origin = methods, hr is 0x8024400a
    Synchronization of updates: 0x8024400a
    Customer WU didn't search for update with 0x8024400a error
    Search booster failed, hr is 0x8024400a
    Affecting detection next time to 2012-08-10 07:38:03
    Customer WU reminded AutomaticUpdates with call failed call to search and 0x8024400a error code
    Customer WU complete and delete call {4602F49D-1C30-4205-A0D7-8C4C7143D7A8}
    EVENT REPORT: {3C043957-5881-4F80-8885-81F17DCEC18E} 17 2012-08-09 16:37:59-1000 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 800b-0003 0 SelfUpdate failure software sync error: Agent failed detecting with reason: 0x800b0003
    EVENT REPORT: {96CC9537-3732-4A2E-B0E3-81C52B13B4BB} 18 2012-08-09 16:38:03-1000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 AutomaticUpdates 8024400 failing software sync error: Agent failed detecting with reason: 0x8024400a

    I tried with and without Avast! Antivirus installed.

    Any suggestions are greatly appreciated - it drives me crazy!

    Thank you!
    Kyle

    You must be at Service Pack 3 level before you can use Windows updates.

    To determine which service pack is currently installed on your computer, follow these steps:

    1. Click Startand then click run.
    2. Copy and paste, or type the following command, and then click OK:

    winver

    A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

    If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

    How to obtain the latest Windows XP service pack
    http://support.Microsoft.com/kb/322389

    Installation of SP2 - http://support.microsoft.com/gp/xpsp2getinstall

    Steps to take before you install Windows XP Service Pack 3
    http://support.Microsoft.com/kb/950717

    It is stated in "How to obtain the latest service pack XP" is.

    If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

    Download the Windows XP Service Pack 3 package now

    See also: http://support.microsoft.com/kb/2497281
    You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

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