Hold the steps in programs when deactivation at Christmas

Hello

Sorry if this is a stupid question, but our teams are going to be a break (disabling) our programs during the period of Christmas so that everyone is off work and their reactivation in January.

Most of our programs have wedge steps 1-2 weeks before sending news by email.

I was wondering if these still run when the program is disabled.

For example - if I disable a program on December 18 with a step of the wedge which is 2 days in a 2 week wait, when I re - activate the program will this step look the previous date and the next step (because he spent 2 weeks) or will he wait another 12 days?

Thanks for your help with this

Tom,

Even if a program is off nothing move / happen and when your turn it is as if the clock starts again so if he stopped long before your waiting for two weeks (or during) will resume as if there was no disable and you will have to wait until the end of the full waiting period.

Best,

Lauren

Tags: Marketers

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