Hotmail has suddenly changed appearance and now present on the top of the page blue with lines. I have a screenshot...

Run Firefox 15.0. Hotmail has suddenly changed appearance and my page is not at the bottom of the screen. The top 5/6 of the page is a series of horizontal blue stripes. Text in the blue section is the Windows Live titles such as ' home, Mobile devices, etc. When I try to compose a new message, text in the blue box partially covers the 'To' button, so I need to position the slider at the bottom of the button to enter an address. I have tried Hotmail in IE and it seems fine, so it must be a problem of compatibility between Hotmail & Firefox. Hotmail has not responded to my questions by e-mail. I could understand that if this happened at the beginning of a session, just after I have lights, but this happened after, I had been active in Hotmail and other sites. Other sites are not affected, just Hotmail and only in Firefox.

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold SHIFT and click reload.
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (MAC)

Clear the cache and cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

Already tried safe mode?

Tags: Firefox

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