Hotmail is compromised. How do I get it back because they changed the recovery information?
Hello
One of my clients had his compromised hotmail account. He presented two requests by the usual channels (report an abuse of the compromised account), but he has not received any resolution helps so far.
The account is his full name, so we can easily establish the identity. I'll close this if normal support, but I don't think he's working (or my company blocks perhaps the recovery email).
It does not recognize the email address of recovery, and security issues are not accept what should be the correct answer.
I don't want to publish all the information on public forums account...
(1) what you should know to solve this problem?
(2) a Microsoft contact person help me?
(3) is this the right forum to post to?
Thank you
-Carl
Thanks Brian. We got a response to the request of re-submitted. Here is the link that finally helped us:
Windows Live Validation (https://security.live.com/acsr.aspx)
Tags: Windows
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