HotSync with vista 64-bit and Tungsten E2

I've been on with Dell and Palm technicians with no luck!  I do not see why I have to pay more for help when the pda has worked just fine with the years usb xp for more then a year!

Enough of the b * hing. ... the problem I hope some can help me with.  After that I installed all the software for bluetooth Dell and Palm, I go through the steps of synchronization.  The laptop has received the name of the pda and pda bears the name of the computer, but will not be synchronized.  The message I get is "Cannot start the HotSync operation because the port is currently in use by another application"...  I take the bluetooth works, because they know each other names...  Can someone help me please!  I need to get this problem fixed as soon as POSSIBLE... I've been with her for too long.  I really want to buy another device, but if the Palm and not suports old tech, why go with them again?

Sorry... I seem to not be able to help me with tears... Please don't turn back becase of this one...

Thank you!!!

Hello, I certainly understand how this issue can be frustrating, it is quite complex, but I can certainly be helpful with this issue. First of all, I would recommend closing all applications / programs on the PC and unplug the Tungsten E2. Then go into the hotsync Manager settings (open the hotsync application manager and right-click on the hotsync Manager icon in the lower corner of your task bar, you will see two (2) arrow invertly to another) after opening hotsync manager, click settings => connections => and make sure that the following two (2) are "checked" those are bluetooth and serial (com3). After making these changes click done. Then, using your Tungsten E2 access applications screen and select Preferences-online bluetooth and check to see if your PC is listed in your devices in trust. If the name of your PC is not listed in your device to trust, your hang up! If the PC is listed in the secure devices perform a hotsync.

Also, I recommend take a look at the following Article, please click or manually type the following URL in your web browser: http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New, k = PalmSupportKB, t is ooccase, case = obj (49229), varset = to: breakfix

Hope this helps, if not let me know!

Message is about: Treo 800w (Sprint)

Tags: HP Tablets

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