How blackBerry Smartphones wipe a backup and security for Blackberry Curve.

Hi all, first time poster, second spectator of time... If that makes sense!

New jobs and support of BlackBerry devices for the first time (mainly because I have one, ergo;) I'm an expert!). No problem it's always good to learn new things...

Well, that's my problem - I have a user who cannot respond to emails - I have read some posts that were all on the money as to why and how to solve them. My problem is I have to perform a back up and wipe security, but do not know how and was hoping someone could guide my way. What is a professional user I won't spoil and lose\delete his email and addresses, etc.

It is important that we use Notes and Domino (Boo!) instead of Outlook and Exchange? And it is an easy process?

Thank you very much.

London_Exile.

Follow these steps for peripheral storage BlackBerry-

1. connect your device using the USB cable

2. click on the backup and restore

3. click the backup button

4. Select the location where you want to keep the backup data

5. click on Ok to continue

Note: I have described the process according to desktop manager 4.5. You can download it here.

To wipe your handheld computer, follow these steps-

1. go to Options

2. security options

3. General settings

4. click on the Menu button

5. Select wipe Handheld

6. enter in blackberry to proceed

Tags: BlackBerry Smartphones

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