How can I change my credit card on my account?
Hi everyone, I can't share my credit card on my account, here, can someone help me? The first time I used a credit card we, now, I move to the Mexico and get a Mexican credit card to pay. So I can not change the credit card, the steps to do this, I'm not working, so I really need help. Thank you for your support.
You must contact Adobe, contact customersupport. The reason being that the country Adobe ID, credit card country & Adobe store must be from the same place.
Support will guide you in this regard.
Concerning
Stéphane
Tags: Adobe
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How can I change the credit card on my account number?
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John guided correctly to contact Adobe support, you will need to cancel the present CC & buy an another CC with PayPal payment method, the service can help you about this.
You can contact billing via the Customer Contact support directly
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for creative cloud: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
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Hi Villabolo,
We apologize for the inconvenience,
would call you or chat with our helpdesk
Contact no to our helpdesk: 1800-833-6687
To Chat please click on http://helpx.adobe.com/contact.html (the steps)
Let me know if you still not able to change your contact information
Kind regards
~ Dominique
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Your answer lies here, change or delete your Apple ID - Apple Support payment informationhope this helps, good luck to you.
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I had to cancel my credit card because it was fraudulently used by someone. Now that I have my new card, I want to update my payment information as soon as POSSIBLE. When I try to enter in the box where you can change your credit card information, I get an error that says: "sorry, there seems to be a problem on our end, please try again later." Can someone please help me because it looks like I'm not the only one who has had this kind of problem. Thank you.
Hi Mr_Underhill_995,
I'm sorry for the inconvinience that appeal to you, we recommend that you contact us through http://adobe.ly/yxj0t6.
You can also send me a message & a phone number as well as the order number private so that I can follow up the matter for you.
Waiting for your mail.
Kind regards
Baudier
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How can I change a credit card at paypal payment method?
I had to block my credit due to illegal use card, how do I change the method of payment of the subscription to my paypal credit card CC (which is linked to the bank account)? When I try to update the payment method credit card is available. I live in Italy, for testing purposes, I tried to sign up with another account, and in this case, Paypal is available.
Hello
You must contact Adobe customer for this service. Contact the customer service
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I can't change my credit card on my account details
I followed the instructions http://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html #creditcard but it gives me the error:
Error:
We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.
Error number: PMT_000008
Help, please!
Thank you
Leslie
Hi leslieccy,
I understand your concern, in this case, it will be best to contact Adobe to change credit card information.
Please use this link http://www.adobe.com/support/download-install/supportinfo/
Thank you!
Florianne
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How can I change my credit card information
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Any help?
This support document should help. Change or delete your Apple ID - Apple Support payment information
If you are the family Organizer, then you should be able to change the information in the sharing of the family card.
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Please see the change of the country associated with your Adobe ID.
To change the Adobe ID, you can check your Adobe ID account management
Hope this will help you.
Kind regards
Hervé Khare
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Hello
Please contact Adobe Support: -.
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How can I remove a credit card on the app store?
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< re-titled by host >
Click here for an asnwer.
Change or remove your information from payment of Apple ID - Apple Support
Hope this helps, good luck to you.
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Hi, when I buy an annual service by my credit card, after the first month, for the next can I change the credit card?
Hello
You can change the billing information anytime before the next renewal. Please see the link below on how to update the billing information.
Manage your creative cloud membership
Hope this will help you.
Kind regards
Hervé Khare
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I can't change my credit card information. When I try to make these I got a message that I can not do this activity now
Hello
If you are not able to update CC details you can contact Adobe customer support contact customer service
Make sure that you are connected using your Adobe ID.
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How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?
Hi kanikas100,
Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card. Thank you very much!
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