My laptop display driver hangs when I turn on my Skype cam

Especially when I make a call or someone calls me on Skype, my screen goes black for a few seconds and my Skype freezes. In addition, there are times when my laptop crashes and displays a blue screen. I use the version. I've attached my DxDiag file for any consultation about my problem. Hope you guys can help me with my dilemma. Thank you


Unfortunately, the new implementation of this forum won't let me read your dxdiag.

However, updated of your video driver (and all other offcours), will be more likely to remedy the problem, especially if you have installed Windows 10 as a place in upgrade (you can not update unfortunately) and have kept your settings.

In this case you will need to Windows 10 drivers, if they are available from the manufacturer of your machine, if it is not the generic device drivers will work in most cases.

Your Skype client is also outdated:

Tags: Skype

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