How can I combine different accounts Adobe?

I have just subscribed for one year for PhotoShop/Lightroom but cannot link my current Adobe forums account to my new creative cloud account.  When I enter my Adobe forums account name, he says that this name is already in use and create a new name.  So I added a '2' for the name so I could go to the forums.  However, I would like to have my old account linked to my creative cloud account Adobe forums.  What he should have asked when I entered my original name on behalf of creative cloud forum was the "password" so that it can validate that the forum account original was mine and then bind it to the creative cloud account without having to create a new forum account which means I can't follow my posts originals without logging in my new forum account Adobe as related to my account cloud creative and then re-logging comes back with me my original account name.  It is simply not logical.  Of course, this means that someone with the site / account development team may have to pay a few coding changes, but it makes sense to allow a new creative cloud user to link his Adobe forum account to the previous to its new service address so that everything is in one place.

Now, if this is possible, so how can I do?

Thank you.  Luke

Hi lukedouglas2,

I think that I followed: you have two Adobe ID, and you want to consolidate. Is this correct? Please contact customer service by phone or chat. An agent should be able to help resolve this issue.

Best,

Sara

Tags: Adobe

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