How can I contact adobe to disable my photoshop? cannot use my old computer

question as above, my computer was broken yesterday and I have to activate my photoshop on the new computer, cannot use the serial number since it was activated on the old computer

Shatyou72,

You can install and activate the perpetual software (purchased) two computers on the same platform (mac or pc), as long as you don't use it on a facility at the same time.

If must not already be used the software on the first computer, deactivate the license on this computer - How to disable the software.  This allows it to be installed on another computer to any.

If you no longer have access to the computer and your software is still supported, you can ask the Support from Adobe that allows you to disable the software. Have your serial number or Adobe ID ready, then contact us.

Guinot

Tags: Adobe

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