Help! (How can I contact Adobe support?)

Similar Questions

• How can I contact Adobe support? Cancel my subscription.

  Hello

  I have a problem with the default country associated with my Adobe ID I have a subscription in progress, but I'm not able to add a credit card, because my Adobe ID is associated with a country where I've lived (Spain) years ago. The default country is the Spain, so I can't add a Swedish credit card.

  According to Adobe, I need to create a new account and cancel my subscription with the current account. However, the chat does not work, and after much research, I can't find a way to contact Adobe support... So, how to cancel my subscription?

  Here is the link to the instructions from Adobe for such cases:

  http://helpx.Adobe.com/x-productkb/policy-pricing/change-country-associated-with-Adobe-ID. html

  I must say this is by far the worst "customer support" I've met. Never.

  Yours respectfully,

  Tuomas

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• How can I contact adobe support?

  I would like to cancelled my subscription Adobe cloud because I currently can't afford another payment. He kept asking me to update my payment method for renewal, but this isn't what I wanted to do. Also no button is canceled membership to the management plan. I do not see to find their phone number and teaches them & Support/Contacts us are, except for me. How do I cancelled my subscription so they will not be flushed more money of my account. I'm having a financial problem. I would like to cancel it temporary and I resumed my plan as soon as my financial is stable.

  Thank you and sorry for my bad English. 

  PS I pay $21 for members each month and I only use Photoshop. Not feeling good about it.

  Hi talahhtoo,

  you run an annual membership, could this be? You will have to cancel this subscription type

  need to communicate directly with the "Adobe Customer Care" team: contact customer service

  Click on the blue "still need help? Contact us. "button and choose between Chat or by phone.

  Kind regards

  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

• How can I contact Adobe help support directly?

  How can I contact Adobe help support directly? I'm trying to install Adobe Photoshop Lightroom 4 by entering the redemption code to get the serial number to install. Adobe will not take the redemption code number. He repeats to me the redemption code number is false. HELP PLEASE.

  http://helpx.Adobe.com/contact.html

• How can I contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number

  Hello, how can you contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Hi Virgina97724206,

  If you are unable to retrieve your serial number and the installer through the links provided by John, you can contact customer service via chat. Cat representatives are unable to technical troubleshooting for older software like Acrobat 9, but they can get your serial number or answer questions about licensing.

  Best,

  Del

• I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade.   When I update, it says invalid license id.   What to do next?  How can I contact personal support?

  I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade.   When I update, it says invalid license id.   What to do next?  How can I contact personal support?

  Hi David,

  You must download Photoshop CS6 and enter the serial number for Photoshop CS6 and then you will be prompted to enter the serial number of product qualification.

  Enter the serial number CS5 to install and activate Photoshop CS5 on your machine.

  Please post on the Adobe Forums.

• How can I contact Adobe to discuss a problem

  How can I contact Adobe to discuss my problem directly with a representative of the company?

  Hi Pablitolo,

  Welcome to the Adobe Forum,

  You can contact through chat or by phone, please connect to www.adobe.com, select your country, & navigate through 'contact us '.

  You can certainly let me know here, or by private message, I can still track it for you & help you accordingly.

  Kind regards

  Baudier

• I live in Ukraine. How can I contact apple support?

  I live in Ukraine. How can I contact apple support?

  If you don't have an alternate email address on your account to reset the questions yourself, try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html

  When they were released, and if you don't have an alternate email address, you can then add one for possible future use: on your Apple ID - Apple Support email addresses

  Or you can replace with 2-step verification: frequently asked questions about two-step for Apple ID verification

• Monitor warranty - how can I contact HP support directly by e-mail?

  Monitor warranty - how can I contact HP support directly by e-mail?

  Hello:

  If you live in the United States, click on the link below for methods to contact HP support.

  http://WWW8.HP.com/us/en/contact-HP/contact.html

  Paul

• Where can I contact adobe support by e-mail?

  I have an adobe account pro but I can only connect to adobe and not on the help section.

  I don't get an email if I click on forget password (not even in my spam)

  Maybe my email has changed...?

  I really need to talk about the cat, because I have problems that I mentioned here, but nobody responded to several days.

  My question:

  How can I retrieve my login information for the cat to help adobe? Because I can not connect if I use my regular username and password.

  Or how can I contact support by email?

  Help, please

  I don't think it is just chat, email and telephone.

  Click on still need help.

  Contact the customer service

• Installer wrongly claims that it is software counterfeit. I paid for it. How can I contact customer support to fix this?

  EXECUTIVE SUMMARY

  Installer says it is counterfeit software, but is not - how can I get customer support for this problem?

  DETAILS

  On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.

  Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.

• How can I contact Adobe?

  This leads me into the wall, whenever I have try to contact someone at Adobe via contact us all I get is returned to this forum, they have experts to this company? My problem is how can I disable the LR from a dead computer? Q & A told contact us but I eventually be achieved here so that any idea people? Now, I have 2 problems this one and I already asked help for each other but not getting anywhere. I need to load LR but get a popup saying I exceeded my limit and need to disable a single application.

  You really need to explore this link more in detail. It's the best way to communicate with Adobe. And there is nothing anyone here can do to solve your problem.

• How can I contact technical support for assistance?

  How to get the help of a man helping a new creative live account?

  No thanks.

  I'm not an adobe employee and I'm not paid to help. I'm just a part of the adobe user community, help other users.

  If you want communication in real time with adobe support, your best bet is the cat.   Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• FILES REMOVED from this creative morning cloud just updated my computer, how can I contact Adobe?

  I work at Backblaze.

  We receive a TON of point out that when Adobe Creative Cloud updates visitors

  on the Macintosh (which he did this morning 11/02/2016), it removes the

  contents of the dossier/.bzvol/qui belongs to Backblaze (this folder is

  not belong to the Adobe Creative cloud!)   Delete this folder disables

  Backblaze.  Here's a FAQ on this subject:

  .bzvol is missing: Help Desk

  Does anyone know how to contact Adobe to ask them to STOP it please
  DEPLOYMENT OF THIS UPDATE.  Or maybe stop to remove our software

  files?

  If you use Backblaze, you should stop to install Adobe Creative Cloud updates

  until they start behaving better.  They might be to delete OTHERS PICS RANDOM

  the file system?

  Hello

  CC build 3.5.1.209 has the fix for the issue described in this thread. We run the update and should soon be available to all.

  Kind regards

  Rémy Bhatnagar

  Quality engineer senior creative cloud

• How can I contact adobe to solve a problem of account?

  my account says I live in Australia! Not if... I live I Sweden... How can I change this?

  Thom

  For help, go to the contact us page, then click on the "still need help?" Contact us. ' button.

  Guinot