How can I correct an error in registry for my CD/DVD drive in Windows 7?

I'm currently not able to use my CD/DVD drive on my Dell Inspiron 1545 laptop. I keep getting a message stating: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). »
I've tried thinking of option "update driver software" that can help solve the problem, but he told me that my drivers are up to date.
Is there another to solve this problem?

Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

http://support.Microsoft.com/kb/982116

These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

Create a System Restore Point beforehand and restart the computer later.

Tags: Windows

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