How can I delete identifier apple of the previous user of my itunes on my ipad?

Hello

I am a teacher, and last year, I received several iPads for my classroom that had previously been used by another teacher.  I have reset the all last year and served under my apple without a problem ID.  However, this year, when I reset, they seem to have resumed to apple the previous user ID.  When I check in the iTunes and AppStore along with icloud, it's my apple that displays ID.  However, when I try to update or download apps, it shows the ID apple and request the password.  I tried to erase everything and reset, but the problem persists.  I can not sign it, because when I look at the ID apple mine is the one shown.

Help, please!

A kindergarten teacher stressed

Unfortunately, you cannot delete Apple ID another user of these iPads. This person must connect with their Apple ID and remove it.

What has happened is that these iPads have now been enabled for lock of Activation that will prevent a 'new' user to access. You may need to contact Apple directly, but if yes or no, can really help you is doubtful. Sorry!

Tags: iPad

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