How can I delete my account free xbox live?

I use it not in all cases and I want to cancel it. When I try to remove my microsoft account I get this message "You must cancel any paid services or a Microsoft Points account associated with your Microsoft account.". On my account, I don't any paid service or points.

Thank you in advance.

Hello

Thanks for asking this question to Microsoft Community.

If I understand correctly you are facing problems with deleting your Xbox Live account. I will help you by providing appropriate support options to resolve the problem.

I would recommend posting your query in the Xbox Support Forums. The community in the technical support forum below the link Xbox will be able to help you the best.

http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

Hope this information is useful.

Tags: Windows

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