How can I download my package already purchased on my new mac?
I bought the creative suite cs6 3 years ago and recently my pc died on me, and I ended up getting a mac. I have code 24 figures and tried to enter but it says that it is not valid even if it always appears on my adobe account.
Serial numbers are related to operating systems. They are just Windows or Mac only. You cannot use a serial number of Windows on a Mac and vice versa.
You will have to ask Adobe a platform swap and get a Mac serial number
Exchange a product for a different version of the language or platform
Tags: Adobe
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