How can I find a printer that is pending delete to clear print jobs? -HP Officejet 4500 Wireless

I have a printer HP Oficejet 4500 Wireless. I had installed twice, by chance, on my laptop Lenovo G500s Touch. I deleted one, but he said that he had to finish a first print job. Now, my printer does not print anything. I tried uninstalling and reinstalling and it does not work. I NEED HELP.

Hello

I think you need to delete the queue. For Windows, try it please:

Hold down the Windows key and press R.
from the run window, type services.msc and press to enter.
If the computer asks you to Admin, you have to accept that,
regarder watch down to the print spooler service, right-click and select Properties
Click the Stop button,
Go to C:\Windows\System32\Spool\printers
delete the job inside this folder
restart the machine.

Kind regards.

Tags: HP Printers

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