Error: The computer cannot communicate with the printer; printers HP officejet 4500 wireless all-in-one

Similar Questions

• Driver for Officejet 4500 Wireless all-in-one will not install after the upgrade to Windows 8.1

  Upgrade to Windows 8.1 on Pavilion g6.  OfficeJet 4500 Wireless all-in-one still print but not scan.  Downloaded driver full features.  Installation quit giving the error message "file not found".  Tried the 'chat' with no resolution sessions

  Thanks for the reply.  HP has called since then and was finally able to install the driver.

• assistants of the printer went for officejet pro 8600 all-in-one more

  until recently, my printer worked perfectly.  all of a sudden the Printer Wizard is over. I can always print from MS Word or other programs but the wizard is important and I need to fix it.

  Thank you so much! It worked perfectly

• HP Officejet 4500 Wireless all-in-One impossible to install the software

  Scan feature did not work. I use a 64 bit of Windows Dell 8.1 System. Troubleshooting said I had to download the full software. I downloaded from HP as shown with success. I uninstalled the old software HP, then restarted the computer. Then I tried to install the new full features software downloaded. The installation wizard appears, and the software files are checked. The software tries to find my device and soon comes up with a message saying that I need to download the full features software (again, that I am in a loop). Now I can't print because I uninstalled the software I used before I tried to fix the scan.  Help, please.

  Hello lstoneham,

  Welcome to the HP Forums.

  I see that you have a problem with the installation of the printer to your computer Windows 8.1.

  I have a few steps we can try to solve this problem of troubleshooting.

  I'll give you a series of documents and tools to use to remove the old software and drivers as well as the updated software and drivers via a download.

  First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  If you have the printer connected to the computer with a usb cable, please remove the USB from the printer and the computer and leave it disconnected until further notice.

  The first link, I will give you is for HP Officejet software and driver removal utility.  Please save the file to your desktop as it creates it's own icon.  It will be easy to find when the download is complete.  Double-click the new icon and follow the instructions.

  Once the uninstall is complete, reboot the computer.

  When the computer is powered on, please go and disable the firewall or anti anti-virus until the relocation is complete.

  The next step, we are going to do is download and register HP Officejet full feature and driver software on the desktop.  This will still create it's own icon.

  Double-click the new icon and follow the instructions for installation.  The installation will prompt you as to connect the usb cable (if this is the type of connection you want us) so please do not connect before hand.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks for your time.

  See you soon,.

• Impossible to save the scan on Officejet 4500 Wireless All in one

  I use a MacBook Pro and recently upgraded to OS 10.9 mavericks. Since then, I am unable to save the scans. Wireless printing functions like photocopy. I am able to see the image on the computer, but can not save even though the dialog box allows me to choose where the analysis is saved. HP does not have any software support for this problem.

  Hi omarkhayyam,.

  Here are the drivers - OS X 10.9 Mavericks and HP Photosmart 5520 e-all-in-one software full functionality, download and save a copy on your iMac, then install.

  I hope it works for you. Keep me posted.

  Thank you

• HP Officejet 4500 Wireless all-in-One Printer G510n is always offline

  When I try to print, the Officejet 4500 G510n Wireless is always offline and will not print.

  I clear the buffer of characters and reset the printer by turning it off and back on.

  Then I right click on the printer icon and select printer to use online.

  After that, the printer works normally.

  My question is, why he continue offline?

  I do this procedure whenever I want to print.

  I am running Windows Vista 64-bit and the printer is connected wireless.

  I checked HP updated software downloads.

  The available software is dated January 2010.

  I already use this version.

  Any suggestions will be greatly appreciated.

  Hello

  Please use the following advice/instructions to correct:

  http://support.HP.com/us-en/document/c02221706

  Kind regards.

• ePrint @ HP Officejet 4500 Wireless all-in - One Printer - G510n

  
  

  For Android, I had to download 2 applications:

  1 HP e printer range
  2 HP Print Service plugin

  With app #1 only, the app does not see my wifi printer. Plugin added #2 helped to solve the problem.

  I tried this on an iPhone and it does not; I can't find "HP plugin Printing Service for iOS."

• My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

  My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

  and also installed the latest driver by using the Software Update Wizard software.

  That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

  The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

  I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

  If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

  Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

  MalwareBytes AntiMalware

  SUPERAntiSpyware

  Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

  Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

  Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

  Uninstall all software from Dell to control panel > Add / Remove programs

  Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

  Close all running applications (anything with an icon on the taskbar).

  Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

  After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490

• Printer problems. Error "computer cannot communicate with the printer.

  I had problems to access Windows Explorer and the rep Dell IT installed Mozilla Firefox 4.0 Beta 10 for my Windows Vista as an alternative.  Now my Dell AIO 946 printer does not work.  Whenever it is fixed, it prints until I am notified to download an upgrade of the system.  After that I downloaded the upgrade, the printer does not work yet.  The ink cartridges will not align.  I get a message of "remove stickers ink", which is clearly not the problem because the cartridges are not new.  Now, I get a message that says "computer cannot communicate with the printer.  I re-installed the printer several times, disconnected from the power source and the URL and re-connected.  Nothing seems to work.  Any positive advice will be appreciated.

  grandmainontario,

  You can copy a document under the glass? B & W and color?

  If so, executing delete print jobs to remove items stuck print jobs in the queue.

  Unplug the printer.

  Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

  Restart your computer.

  Download the Vista drivers.

  Install the Vista drivers. You will get a message, the printer is not connected. Connect the printer at the moment (power on)

  You will find links to the patch/drivers to...

  Reference Dell 946 Photo all-in-One Printer owners thread (W7)

  Also try this tweak...

  Go into Device Manager (right click on my computer, left click Properties, material of the left click, left click Device Manager)

  Go to the section USB controller, and then click the plus sign +.

  Go to each USB hub root and right-click on it, on the left, click Properties, on the left, click power management. Uncheck the allow the computer to turn off this device to save power.

  Restart your computer.

  You can also read...

  You cannot print or preview before printing a Web page in Internet Explorer 9

  Rick

• Cannot print to HP Officejet 4500 wireless

  I have a HP Officejet 4500 wireless printer I have ever managed to get print wireless. It connects to my wireless very well, but when I install the device driver and go through the steps of setting up on my computer it always stops with this message:
  Your computer is unable to communicate with your printer to 192.168.0.21. This can be the result of firewall software. If you use firewall software, make sure that the 427 UDP port is unlocked for the incoming and outgoing traffic.
  Your PC cannot communicate with your printer at the address of 192.168.0.21. Check all cable connections. Make sure the printer and the PC and the router are powered on and connected to the network.

  My PC is a HP ENVY Phoenix h9-1360ea with windows 8.1 desktop computer (he has never worked with either 8.0). I have it connected to my network wirelessy and via ethernet. Neither work.

  So far I have tried:
  Uninstalling and reinstalling the HP Software Download Center. The file I downloaded is OJ_AIO_4500_G510n-z_Full_Win_WW_140_408. I installed this as administrator
  Disable my smart firewall from Norton Internet Security. I also added the printer to the network card.
  Adding a rule to my Netgear DG834GT router firewall to allow inbound and outbound on port 427 UDP traffic.
  Try all the suggestions of troubleshooting on www.hp.com/global/us/en/wireless/index.html?jumpid=ex_r11400_go_wirelessprinting

  I checked online on various forums, but so far everything has led to a deadlock.

  Now run out of ideas and could use some help please.

  SE based on what comes to express, the material can work. However, the software / firmware does not work correctly.

  Mario

• my "computer cannot communicate with the printer.

  All of a sudden my computer stopped communicating with my printer or wireless or wired.

  Thank you very, very well. Step 2 did the trick, works perfectly now!

• computer cannot communicate with over 8600

  My 8600 Officejet Plus works fine on a wireless network for about a year, but after restarting the computer yesterday morning, I get the message "...". cannot communicate with the printer.  I tried all the suggestions below without result.  I can access page ews from the printer to the computer and I get my apps on the internet every night. I have Ran the network to the printer and all past test.  The Network Setup page shows the printer is connected and ready for the correct ip address.  I ran the HP print and scan doctor and you can see that everything works.  I also ran the troubleshooter in Windows and it showed no problem with 'the printer is ready.  I unplugged the router, printer and restarted Windows.  I removed the printer via the "devices and printers" window, as well as the HP software.  I reinstalled the software, connected the printer and run the wireless configuration.  I've updated the ip address on windows.  All to nothing does not.  Any help would be appreciated.

  Running Windows 7 Home Premium

  Belkin N router is

  In fact, I found the problem.  It seems to run a malicious program to the startup disable Norton anti-virus and changed several keys in the registry that prohibits the computer to communicate as well as Outlook unauthorized access to my POP3 account and who knows what.  I managed to uninstall Norton, then re - install a newer version.  This enabled Norton run a quick scan before restarting.  After re-booting, Norton has been disabled again.  I used Norton Erase to analyze and repair the registry that solved the problem.  Immediately after re-boot after the last scan and fix the network Windows Test Page that announces the printer has been installed on persistent organic pollutants.

  Thanks for you quick response, however.  I suspect a virus when I tried, without success, to open Norton in order to disable the firewall and couldn't.

• HP Officejet 4600 all-in-one: unable to print on my HP 4600 wireless all-in-one

  I have a HP Pavilion computer G7 with windows 7 64 bit operating system and A HP Officejet wireless All In One printer 4600 and my printer shows it's online but says print window is not and I can't print. What can I do to fix this?

  I suggest that connect you with a USB cable then.

• How to connect additional computers to print with my HP 4500 wireless all-in-one new?

  Hello, I managed to install my new 4500 all-in-one wireless print with my HP TouchSmart 520 desktop computer.  However, now that he's put in place, how do I tell my other laptops and netbooks to print to it?  It should not now appear in the list of printers for these computers?

  Printers will not automatically appear (on a WIndows computer), you should add them.

  This should help: https://h20563.www2.hp.com/p/_wireless/reconfiguring-system-help.html

• One of the usual questions again - officejet 4500 Wireless will not copy...

  I have read all the post and tried many solutions, nothing works.  I get the message "unable to scan, fax, copy.   I'm at my wits end.  If there is something new or something that I missed about the resolution of this probem, I'd be grateful if someone could post. Thank you very much.

  Hi LizK1,

  This error message indicates a failure of scan.  It is difficult to overcome.  If you did not, try to do a Hard Reset as described in the following link.  Click here

  If this does not help, you might try to do a complete Reset of the Semi.  If successful, this reset the default printer and clear the memory.  If the printer was on a wireless network, it should be removed and would need to be reconnected.  If you want to try it, I can send the steps in a private message to your Forums HP in-box.  I need you agree to not post the stages.  Let me know what you decide.