How can I fix connection problem permanently

Whenever I connect to my home page, I get "internet explore cannot display this web page" then I click on 'connection diagonse problems' fix it, then I can surf. How can I fix it? I already have contact my server and it is not the line in my computer. any ideas on how to solve this problem?

Hi Myroes,

Thanks for posting. Lets see what IP you have before and after you have your connection problem.

Before that your web page is open and fixed follow these steps:

Start, run, CMD, OK to open a command prompt:
(For Vista type CMD in the search box after departure)

Type the following command:

IPCONFIG/ALL

[Note that there is no space between the oblique and ALL bar].

Right click in the command window and choose Select all, and then press ENTER.
Paste the results in a message notepad or word doc.

Once this has been done, open IE and let the issue be fixed.

Once the problem is resolved to do what follows again

Start, run, CMD, OK to open a command prompt:
(For Vista type CMD in the search box after departure)

Type the following command:

IPCONFIG/ALL

[Note that there is no space between the oblique and ALL bar].

Right click in the command window and choose Select all, and then press ENTER.
Paste the results into a notepad or Word doc.

Copy the output and paste the results in a window of response here.

Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
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Tags: Windows

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