How can I fix my webcam?

OK, so I'm having this very annoying problem with my webcam that's happened for a long time. I have a Toshiba laptop with Windows 7, in case that helps any. It's blurred, I see nothing and I can't also use MSN, Skype and even take pictures. Help, please! Thank you! :)

Hi Caitlin,

Welcome to the Microsoft Community and thanks for posting the question.

According to the description, it seems that you are facing a problem with the webcam on your windows operating system 7.

It would be great if you could answer these questions to help you further.

1. do you receive an error message or error code?

2 have you made changes on the computer before this problem?

This problem may occur because of hardware parameters or webcam software.

Try the following and see if it helps.

Method 1:

I suggest you install the latest drivers for the webcam and check if it helps.

Method 2:

Try to disable the webcam and then turn it on and check if it helps.

a. open the Device Manager.

b. click on imaging devices.

c. right-click on the Webcam device.

d. Select Disable.

Note: Try the steps up to the c and select on to activate the webcam.

Keep us informed on the status of the issue.

If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

Tags: Windows

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