How can I get my USB printer doesn't work?
I am trying to install a Dell 3000cn laser printer in my computer. He started by putting a virtual printer in my control panel that would not print it had nothing on the Hardware tab, under its properties and real hardware was still on the list of unknown devices in the bottom. I removed both and removed the driver and tried to install the printer before I plugged it in which does the same thing as before so I went into the Device Manager and there was no printer listed. I've uninstalled the usb printer support and removed everything that are associated and tried. Now I get support of usb error has a printer driver problem.
I tried to support the customer of Dell they got hung up, I tried Windows customer, they want me to pay.
I've exhausted the research online and can't find 5 people with the same question online all back in 2008 to 2010 which was never resolved.
How can I get the USB printer to work?
Generally, printers do not appear in Device Manager. You will see, however, registrations for "IEEE 1284.4 devices ' or ' IEEE 1284.4 compatible printer" in particular for HP printers. It is possible that your Dell printer is really a re-badged HP.
What exactly did you delete when you have uninstalled the "usb printer support '?
Please provide the full error message text that you do when this error.
Why do you think you had a 'virtual' printer is installed?
Click Start, click devices and printers. What are the items in the category 'printers and faxes '?
Did you download the driver appropriate for your version of Windows (including 32-bit or 64 - bit) from here--> http://www.dell.com/support/home/us/en/04/product-support/product/dell-3000cn/drivers?
Did you follow these installation instructions:
Download
1. click on the link download now to download the file.
2. when the file download window appears, click Save to save the file to your hard drive.
Extract the files
1. navigate to the location where you downloaded the file, and then double-click the file to decompress the download package
2. click on continue.
3 specify the location where to unzip the files.
4. click on the OK button to extract the files.
Once the file extracts the message all files have been unzipped will appear.
5. click on the OK button to exit the installation program.
6. go to the Start button.
7. go to settings, click Printers.
8. Select Add a printer.
9. follow the instructions to set up your printer.
10. Select Have disk and point to the location where the drivers were extracted.
Install the printer driver:
1. install the printer driver using Add Printer method.
2 follow the instructions that appear in the Add Printer Wizard dialog box to install the printer driver on your computer.
Tags: Windows
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