How can I get rid of the Trojanhorse Generic14.QVBQ BackDoor virus?

I do a system restore?  If so, how do I?

Good blood, already a system restore.  My software AVG told me about the virus.  I can't printer (lost all printers), PC freezes just straight up, popup pages everything online.  Yes, my PC is running in safe mode or normal mode?  Please tell me that I have not totally "fried" my PC.

I wouldn't say your PC is "fried". But of course he is afflicted by malware! Always need to know:

Can you describe the nature of this malware? Include the text of the 'messages' that it produces.

You have access to another PC work?

To start, see if you can run the latest version of the stand-alone portable program SUPERAntiApyware:

http://www.SUPERAntiSpyware.com/portablescanner.html

Then for good measure, install, update and run MalwareBytes anti-malware FREE version (not the Pro version):

http://www.Malwarebytes.org/products/malwarebytes_free

And when given the opportunity to try the Trial Pro version, REFUSE.

Tags: Windows

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