How can I manage my account if I already paid for it?

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• I had to rebuild my computer after a hard disk failure. How can I reinstall the CC that I already paid for?

  I had to rebuild my computer after a hard disk failure. How can I reinstall the CC that I already paid for on my new drive?

  Install the application of cc on your new hard drive desktop, https://creative.adobe.com/products/creative-cloud and use it to install your programs of cc.

  [moved from the download, installation, commissioning creative cloud download &install]

• Whenever I try to download Photoshop, there is an error message which keeps popping up telling me to download the trial version but I can't find the link anywhere. How can I get to download photoshop (I already paid for it)

  I bought Photoshop and ambient light, but neither will download. When I click on the download button, it tells me that there is an error and the way to fix is to download the trial version, but I can't find the trial anywhere because I've already paid for the full version. How to download?

  Hi Michaelaf66930969,

  Please refer to the FAQ Troubleshooting: what should I do if I have a subscription, but my application acts as if I had a trial?

  Let us know if that helps.

• someone from adobe can help immediately please?  I've already paid for the 1 year plan and your system tells me that I have only 30 days trial

  someone from adobe can help immediately please?  I've already paid for the 1 year plan and your system tells me that I have only 30 days trial

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• How can I manage my account. I want to stop the automatic renewal.

  How can I stop the automatic renewal?

  Hi rangsridhar,

  I understand your concern and I will guide you in the right direction.

  Please follow the steps described in this document KB disable automatic subscription renewal

  Probably, this will solve your problem.

  In case you still experience a problem, please let us know. We will be more than happy to help you.

  Kind regards

  Nicos

• How can I manage my account?

  I need to manage my account, but that cannot be found anywhere. Any help?

  Hi Vernon Peterson,

  To manage your account, connect to www.adobe.com using your Adobe ID and password. Click on my products, Plans & to access a list of all the subscriptions of Adobe and products. Next to the subscription you want to update, then click on manage.

  Please let us know if you have any additional questions.

  Best,

  Sara

• How can I cancel the account and get a credit for the last month and this month? Last month I was charged, but whenever I tried to convert Word to PDF it translated not but asked another charge.

  It would be nice if Adobe has a helpline that they staff.  I guess that this Byzantine system is designed to counteract the customer so that they give UP.  I'm not a happy camper!

  For these questions, you should contact customer service.

  [subject moved to cloud Document PDF Services forum]

• How can I download my application once I have paid for it?

  I followed the steps of the email I received when I finished my payment but when I go to my creative cloud office and download first it says "update"... but I can't find the program in my PC to start using it! Help!

  

  I was certain the question, the premier application pro bout us compatible with only 64-bit computers.

  As a result, you are unable to launch the application.

  See the link below:

  System requirements | Adobe Premiere Pro

  Only 4 CS version is compatible with 32-bit version computer.

• How can I change my account from microsoft on my laptop windows 8?

  I recently upgraded from windows 8 and when I was installing my account I accidentally put in a former Microsoft account that I don't use anymore. im just wondering how can I change my account information on my laptop so I can update it use my most recent Microsoft account.

  This error prevented me to use most of the features on the features of windows 8 as:
  Smart glass
  Music Centre
  Film Center

  Another feature which requires me to sign on my Microsoft account.
  Please can someone help me?

  I advise to use Control Panel so you can manage your accounts in the same way it has been since Windows XP.  To access the Control Panel, a quick shortcut is to press Windows + X and choose Control Panel from the contextual menu, you see.

• Photoshop 4 and 7 upgrade, now Windows 10 does not accept PS 4. How can I manage my versions to download?

  Photoshop 4 and 7 upgrade, now Windows 10 does not accept PS 4. How can I manage my versions to download?

  The download, it's what you do to get a file from a Web site to your computer... Installation is what you do to have the installation files to put a program on your computer and the link to your operating system... what you do... Download or install?

  If you mean that Win10 will not allow you to INSTALL the program, read below

  Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

  -In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

  - so if you have an older program, update you to Windows 10 at YOUR risk of problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -IF not, Details of the message from the error messages and a person may be able to help

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions... said FULL yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• How can I remove Icloud account without password?

  How can I remove Icloud account without password?

  Some things to note-

  -an impossible to delete an iCloud account if you can remove a device.

  -If your wish is to remove an iCloud account, simply remain dormant.

  -to answer your question, if the account the disconnection of a device, you will need the password to the account.

  -If you have forgotten the password, then go here https://iforgot.apple.com

• How can I remove my account from Apple Support communities?

  How can I delete my account community support Apple?

  You can not. Maybe if you could tell us the story of why you want to, we can offer advice.

• How can I close my account in Mozilla Thunderbird.

  How can I close my account in Mozilla Thunderbird.

  It's hard to do. There is no such thing as a Thunderbird account.
  E-mail accounts are established with the e-mail providers. You would close your account with your provider.
  If you ask how do I remove an account from the Thunderbird software on your computer, you go to the menu bar and select the tools-account settings
  Select the account to be deleted.
  Actions / delete account

  No menu bar? Press the ALT key.

  Before deleting an account of Thunderbird you must move all the messages you want to keep off that records of accounts and in a folder under local folders. Messages not moved to a local folder will disappear with the account when it is deleted.

• How can I cancel my account and create a new one

  How can I cancel my account and create a new one

  Hello..

  If you are referring to an Apple ID, which cannot be cancelled. Just don't use it.

  https://discussions.Apple.com/thread/6598901?start=0 & tstart = 0

  Be aware, if you are referring to the Apple ID on your iPhone, if you sign up with the old Apple ID, then connect with a new, any content bought and downloaded from the original Apple ID is removed.

  I see your message of May 18 > my phone is off and I don't remember my security question answers

  And here too > I forgot my security question answers and my recovery email is closed, what should I do?

  Niel has given you instructions to contact Apple support...

  "You have to ask security team account Apple to reset your security questions." To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form. »

  That's what you need to do.

• How can I remove an account from activation if the former owner is not found?

  How can I remove an account from activation if the former owner is not found?

  Unless it's yours, you can't, and Apple will be not remove for you. Locking activation is a measure of protection against theft.

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