How can I recover data when the firewire and USB ports do not work?

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• Satellite L855 - 14 p - USB ports do not work after the mode 'sleep'

  Heya guys,

  I have a strange problem today. The 2 USB inputs on the right side of the laptop (idk who is 2.0 or 3.0) does not work with the reason I can not perceive. These 2 guys are on different days, but in the same way. A month ago, I plugged the mouse USB wireless to one of them, then entered mode 'sleep'. When I came back, I discovered the work of mouse aint.

  Then I realized the port I plugged the key USB has no electiricity inside no more. I found it very strange and continuous without using the port of broken, until yesterday. Yesterday, I made the same mistake (a la mode "sleep" in a USB port plugged into the other port - work-) and I have re-opened, the 2nd port is broken in the same way, too. I've mastered Manager devices, regedit, but it has no use. This lead me to think his could be a hardware problem, but how can be possible? Is this a coincidence?

  Now, I have to use my 3rd and last port on the right side of the laptop with a USB duplicator.
  You have any ideas? Can it be a software problem?

  Understand this correctly? The USB ports mentioned don t work even after restarting a new laptop?

  In this case, it could be really a hardware problem
  But before talking about hardware problems, I recommend to recover the laptop using Toshiba recovery.

  Defining the notebook back to factory settings will help you identify the problem: If the USB ports wouldn't work, this s hardware problem.

• the drivers of my usb ports do not work

  I have purchaced new hp sleekbook os-win8, but after only a few days the usb drivers do not work what shoud I do

  What you plug into the usb port.

  Have your tried several devices?

  When was the last time they worked?

  Try to remove the drivers in Device Manager.

  Then restart and let them reinstall

  In the event of failure of the test a system restore to earlier date when they work.

  Here's how to do a system restore

  http://www.YouTube.com/watch?v=CsY_FnyJzdo

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