How can I recover from a corrupted registry that prevents the start of Windows XP OEM version?

Turned on my Dell PC today to find wonderful "Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM"message. "  I have a Dell 8400 which had pre-installed XP Prof. when I bought it.  I found the MS page that deals with the issue of the file, but they cite... "Do not use the procedure that is described in this article if your computer has an OEM operating system installed." http://support.microsoft.com/kb/307545 ... but gave no alternative instructions if you do.  ????

How someone does solve this problem if they have an OEM operating system and do not want delete or lose the data they had on the hard drive?

I tried to go in safe mode to see if I could get a restore, but failed to go beyond the Dell BIOS screen.
I tried Dell support does site... no help.  Just a page to list the errors and buttons for your favorite web search gee thanxs engines.

Help!

You can always make use of KB307545, if you start your computer from a CD with a system.  I find that free Linux Livecd such as Knoppix or Ubuntu works well for this purpose (if you use Ubuntu, make sure you have not install; instead of this, use the option "Try Me").  You download an .iso file and use the "Burn Image" of your burning program CD to create a CD bootable on another machine and then use this system to perform the steps of KB307545.  Linux has the advantage of protections on the folder "System Volume Information" don't get in the way and where you need to back up your system (before reinstalling Windows), it doesn't have the path of 256 byte limit that has Windows.

After booting from the Live CD of Linux, start KB307545 of part 2, step 6.  You will use Linux to move, copy and delete files instead of command line commands, but you should be able to find a way to do it.  You won't have to restart between part 2 and part 3, but you need to remove the CD and reboot after completing part 3.  Make sure you complete part 4.

If things are really bad, you can use the Live CD as a system for access to your files and back up an external hard drive, USB or network before you reinstall Windows.

HTH,
JW

Tags: Windows

Similar Questions

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      Delete c:\windows\system32\config\sam
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      Delete c:\windows\system32\config\default

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      copy c:\windows\repair\sam c:\windows\system32\config\sam
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    Give it a shot and see where it leads you. Can't say anything for sure.

    See:

    How do I recover from a corrupted registry that prevents Windows XP startup
    http://support.Microsoft.com/kb/307545

    Registry troubleshooting steps for advanced users
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    1. Insert the diskette of starting Windows XP in the floppy drive, or insert the Windows XP CD into the CD-ROM drive and restart the computer.
      Click to select all of the options required to start the computer from the CD-ROM drive if you are prompted to do so.
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    3. If you have a dual-boot or multiboot, select the installation that you want to access from the Recovery Console.
    4. When you are prompted to do so, type the administrator password. If the administrator password is blank, just press ENTER.
    5. At the Recovery Console prompt, type the following lines, pressing ENTER after you type each line:
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      copy c:\windows\system32\config\security c:\windows\tmp\security.bak
      copy c:\windows\system32\config\default c:\windows\tmp\default.bak

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      delete c:\windows\system32\config\software
      Delete c:\windows\system32\config\sam
      delete c:\windows\system32\config\security
      Delete c:\windows\system32\config\default

      Copy c:\windows\repair\system c:\windows\system32\config\system
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      copy c:\windows\repair\sam c:\windows\system32\config\sam
      Copy c:\windows\repair\security c:\windows\system32\config\security
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    6. Type exit to quit the Recovery Console. Your computer will restart.

    Note This procedure assumes that Windows XP is installed in the C:\Windows folder. Make sure that replace C:\Windows with the appropriate dossier_Windows if it is a different place.

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    With the command batch to the Recovery Console, you can process all the commands in a text file in the order. When you use the batch command, you do not have to manually type as many commands. Second part to perform the procedure described in this section, you must be logged on as an administrator or an administrative user (a user who has an account in the Administrators group). If you use Windows XP Home Edition, you can connect as an administrative user. If you sign in as an administrator, you must first start Windows XP Home Edition in safe mode. To start the computer in Windows XP Home Edition in safe mode, follow these steps.

    Note Print these instructions before continuing. You cannot view these instructions after you restart the computer in Mode safe. If you use the NTFS file system, also print the instructions from article KB309531 of the Knowledge Base. Step 7 contains a reference to the article.

    1. Click Start, click shut down (or click turn off computer), click restart, and then click OK (or click restart).
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    7. Open the System Volume Information folder. This folder is not available and is dimmed because it is defined as a file hidden doubling.

      Note This folder contains one or more _restore {GUID} folders such as "_restore {87BD3667-3246-476B-923F-F86E30B3E7F8}.

      Note You may receive the following error message:

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      If you receive this message, see the following article in the Microsoft Knowledge Base for access to this folder and continue with the procedure:

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    Fourth part

    1. Click Startand then click all programs.
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    But after the game, I, my system was up and so I didn't do parts 2 3 & 4.  The other day I got the same error message when I started so I thought that no problem I'll try that again.  Except when I get to the part in part I say type md tmp go, I get the message that this file already exists.  Can some help me with this you problem, I have tons of photos and music that I need to register!  I had windows xp professional with all service packs.

    rgmcmanus,
    If the tmp folder already exists then you can either remove and then recreate with the command "rd tmp" or you can just create a different name like tmp1.  If you keep the registry errors you may need to back up all your data and then do a clean install. Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

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