How can I reset my security questions when he says that they cannot be reset because there is not enough information?
I want to reset my security questions. I know that my apple ID and password. I tried to make a purchase, and he asked me questions. As I remembered them I went to julien inconu try to reset but it said that I could not reset my questions because there was not enough information. No alternative has been given. Help!
Follow the instructions exactly as you see here > If you forgot your Apple ID - Apple Support security questions answered
Don't forget to write your answers safety and store it somewhere safe.
Tags: Apple Music
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You have to ask Apple to reset your security questions. To do this, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
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If you have an emergency check on your account e-mail address (an additional/alternate e-mail address is different), then you can use it to reset the: If you forgot your Apple ID security questions answered
If you don't have an alternate email address you need to contact support in the country where you are (and therefore the country on your account) to get the reset questions: Contact Apple for the Apple ID account security support
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When they were released, and if you don't have an alternate email address, you can then add one for possible future use: on your Apple ID - Apple Support email addresses
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then I tried to buy a subscription to Apple's music and apple said that I had to answer my questions of security, but the thing is that I never put those in place when I asked to reset these security issues that it sent the reset link to an email that I have never even heard of so I really need help! Is doing doesn't make any sense and I can't buy anything please help!
Contact Apple support: https://support.apple.com/en-us/HT204169
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