How can I stop HP Support Assistant from loading at startup?
I have a Pavilion dvt6 running Win7 (x 64). Whenever I start my computer, the HP Support Assistant appears in the lower left of the screen. While I'm not interested in the uninstall wizard, I am not interested in having run every time that I start. I joined the service and disabled the HP Support Assistant, and I see the related .exe (hpsa_service.exe) file in my task as a process manager. Is there another process that I need to disable (or change) to close the wizard at startup, or a specific setting in the wizard for help I can to avoid any start-up start-up?
Hey darkhorse123 - I think I solved the problem! Window Wizard of decision-making support for would leap me upward by a few minutes after I started. My first thought was that it was because the Support Assistant was configured as a delayed start service, but no luck. However, today, after doing more research on the file, I came across a post at random - nothing to do with HP - but that seems to have targeted the cause - the Task Scheduler.
I checked my task scheduler and noticed that the HP Support Assistant Quick Start task has been configured to run three minutes after I booted the laptop. Coincidence with the pop-up calendar? Probably not! I changed the setting that I hope it worked.
To change the Task Scheduler settings, go to control panel > administrative tools > Task Scheduler. Open the items on the left (click on the arrow next to the Task Scheduler Library and the HP folder, and then click the folder Support Assistant). All tasks related to the Support Wizard should open on the top right of the screen. [If you do not see the triggers for each, click on each, then the trigger tab in the lower window]. Right-click on each that has a trigger, you want to change (including all tasks that start at startup...), and then click "Properties". Click on the tab 'Triggers' to the bottom of the tab is a button "Edit". Click on, and then change the setting to 'Begin task' all that is right for you. There is no "Never" setting, so if you just want to run the task manually, disable the button "Activate" at the bottom of the window.
I'm guessing that disable the HP Support Assistant simply prevents to start his own - and apparently this isn't the wizard that opens the pop-up window is the Task Scheduler runs Quick Start, that's why we had so much trouble. I restarted my laptop twice now and no pop up window is the time! I'm cautiously optimistic...
If this solution works for you. If so, I'll mark it resolved. Good luck - I'm pulling for you.
Tags: Notebooks
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