Sony VAIO laptop - cannot access C: Drive after system Refresh (refresh unsuccessful?)

Hello

I was unable to access the C drive on my laptop after a refresh of system (PC wouldn't start, white screen). Also applications have been removed that were as well, even the pre-installed apps window have been removed in the C drive.

So, how do I regain access to drive C and save my laptop without a reset full (I am now unable to create recovery media so I'm not sure if it is safe or not not to do a complete reset.)?

Thank you.

PS. running on a pre installed Windows 8.

[I know its in the wrong section, but I can't change the location by clicking on the button results in no?] [If a moderator admin would circulate it?]

Hello GenericName,

Some users have expressed problems with Windows refresh and Reset.  I suggest to make a recovery to factory settings using Sony tool rather Windows refresh or Reset recovery at the moment.

Refresh and Reset are very similar to the recovery of Sony, but they are not the tools of Sony and Microsoft Tools.

Here is a link to our article on How to perform a restore.

Tags: Sony Computers

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