How do I change everything back to normal

How everything back to normal again for some reason, everything has changed in media player have no idea how happened, but whenever I open something windows media player appears says not compaitable so how can I fix things do go back to the way it was custom even let me restore

Hi Hustlergirlply,

·        Since when are you facing this problem?

·        You made any changes to the computer before this problem started?

It seems that the file association has been changed on your computer.

Step 1

Access the link below and follow the steps to define the association of file on your computer and check if it helps.

http://support.Microsoft.com/kb/307859

Step 2

If the steps above do not help, you can try to create a new user account and check if everything is working properly.

To create a new user account, follow these steps:

a. open user accounts by clicking on the button start the picture of the Start button, click Control Panel, click user accounts.

b. click on manage another account. Administrator permission. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

c. click on create a new account.

d. type the name you want to assign to the user account, click an account type, and then click on create an account.

You can access the link below and follow the steps in the article to create a new user account and copy the data to the new account.

http://support.Microsoft.com/kb/811151

I hope this helps. Let us know the results.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

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Tags: Windows

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