How do I return a defective internal HDD?
Hello
I tried (unsuccessfully so far) see how to return a defective internal HDD. It is not an OEM disc. I tried to enter s/n - Y4951G1KS TZ5 and the DT01ACA200 model is simply not recognized.
In regards to the player itself, the PC stopped booting, so I removed the drive and use SEATOOLS for Dos test and the first thing he noted that SMART had been triggered, then it failed to a quick test. The computer is great except the HARD drive.
But I can't find where and how request an RMA or similar.
Can someone please help...
Thank you very much
Andy
Have you bought the drive separately or mounted in the computer?
In any case, if I were you, I would contact the dealer... of course that if the warranty is still valid...
Tags: Toshiba
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