How do I trouble shoot hard drive and buy more memory and recovery for a HP Probook 4520 s disc?

Well, my new probook was a month, a few days back, I could not boot my laptop which is a Win7 Home Premium 32-bit, after launching the diagnostic system and memory test, my laptop started kicking and I can use it again, but too slow to be a month ago. Here is the screenshot taken after the full system Diagnostics.

[IMG] http://I52.Tinypic.com/2sbjvah.jpg [line]

The hard drive starts to fail? Will I get a replacement warranty if it failed?

Another problem is that I deleted the recovery partition without creating the recovery disc (stupid me, never thought of that while trying to repartition), HP could provide me with the recovery disk free of costs cause I think I already buy the preload windows 7 when buying?

Last but not least, 2 GB of RAM is a little small, I would like to upgrade to 4 GB (2 GB x 2) can I do it myself or does it need a technician HP to do?

Hello

Your screenshot it looks like your hard drive is defective and must be replaced - it is certainly covered by the warranty, so you will need to contact HP.  Backup all your files as soon as you can as readers may fail completely very sudden.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

You can also request a set of discs of recovery at the same time - I think they are about $10, but you can get the tax lifted; It can't hurt to try!

You can easily add the memory yourself.  The process is shown starting on Page 60 of your & Maintenance Guide.

Kind regards

DP - K

Tags: Notebooks

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