How do you download a program if it says "pending" and never downloads?

How can I download Illustrator so I keep trying and it just says: 'pending' and never downloads?

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

Log, activation, or connection errors. CS5.5 and later, Acrobat DC

https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

White screen

https://forums.Adobe.com/thread/1249756

Tags: Adobe

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