How I can run a purchased Acrobat Pro XI on a new Win 7 laptop with serial number problem?
Dear Forum
I have not used this service before, so if all the protocols there please let me know. I just bought a new laptop Fujitsu and tried to download my Adobe Acrobat Pro XI that I bought for $239.00 in 2013. When you enter the serial number I am informed that the serial number does not match the product. I've now had three conversations with the service the customer without result! They sem believed that what I bought an upgrade to Acrobat Pro XI. This seems strange to me as the product worked on the old lap top
Hello
Please check the help below document:
Error "serial number is not valid for this product". Creative Suite
Kind regards
Sheena
Tags: Adobe
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