I'm trying to download Acrobat Pro DC and he repeated to me that my serial number is invalid?

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• I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there is no dc pro acrobat installs

  I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there no acrobat pro CD is installed.

  Hi Pavle,

  The installer for Acrobat is different from the rest Cloud Creative applications that is why when you create a package by using Creative Cloud Packager, there are two folders created:-

  (1) build-->> all upward for all Applications of Cloud Creative except Acrobat.

  (2) exceptions-->> Contains for Acrobat and the Muse.

  You will need to install Acrobat first through the Exceptions folder. Select the option to install as a trial or a subscription.

  Then install the creative rest of Cloud applications through generation file, it will install the applications and your copy of Acrobat license also.

  I hope this helps!

  Thank you

  Tanvi

• I tried to uninstall Acrobat Pro XI and install it on a new computer and after downloading it says my serial no is correct, but calling it a product is not found

  I tried to uninstall Acrobat Pro XI and install it on a new computer and after downloading it says my serial no is correct, but calling it a product is not found

  so much worse... when I bought XI I got a discount for upgrade, then rather badly phrased messages screen wondering what was this original Adobe product, I've been ungrading and then I needed to put the serial number of the original product that I bought from Adobe in the white... I did... now, everything's cool

• I am downloading Acrobat Pro XI and asking the English. I tried 3 times, but it installs Dutch?

  I am downloading Acrobat Pro XI and asking the English. I tried 3 times, but it installs Dutch? Why it does this? No idea how I can set it to English

  Hi Jacob,

  Please refer to solution mentioned 2 in suite KB Doc: https://helpx.adobe.com/x-productkb/global/acrobat-launch-language-mismatch.html

  Kind regards

  Rahul

• Im trying to download adobe pro xi and get an access denied message, need solution

  Im trying to download adobe pro xi and get an access denied message, need solution

  Hi Tom,

  Please try to download the app here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Thank you

  Abhishek

• I can´t download acrobat 9.0 in Spanish (several languages), I have my serial number. Who can help me...? Thank you

  I can´t download acrobat 9.0 in Spanish (several languages), I have my serial number. Who can help me...? Thank you

  If this is an upgrade license, then you must also enter the number of the previous version that you upgraded.

• I am trying to download an update of Lightroom, but it does not recognize my serial number.

  I am trying to download an update of Lightroom, but it does not recognize my serial number.

  Error "serial number is not valid for this product". Creative Suite

• I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for b

  I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.

  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html

• I downloaded on my new computer suite Design Premium 5 and it says that my serial number is invalid

  I downloaded on my new computer suite Design Premium 5 and it says that my serial number is invalid

  Hi Kates,

  Please visit error: "serial number is not valid for this product". Adobe Creative Suite

  It will be useful.

  Kind regards

  Shelly

• Download Acrobat Pro 11 and I get Acrobat 11 Std

  
  As above, when I download Acrobat Pro 11 on the Adobe site, it actually installs Acrobat Standard - ideas why?  Thank you.

  probably, you have clicked on the wrong link.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I need to download Acrobat pro xi and have a product key but cannot find the download

  Need to download acrobat pro xi of a product key but can't find download

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• How I can run a purchased Acrobat Pro XI on a new Win 7 laptop with serial number problem?

  Dear Forum

  I have not used this service before, so if all the protocols there please let me know.  I just bought a new laptop Fujitsu and tried to download my Adobe Acrobat Pro XI that I bought for $239.00 in 2013.  When you enter the serial number I am informed that the serial number does not match the product.  I've now had three conversations with the service the customer without result!  They sem believed that what I bought an upgrade to Acrobat Pro XI.  This seems strange to me as the product worked on the old lap top

  Hello

  Please check the help below document:

  Error "serial number is not valid for this product". Creative Suite

  Kind regards

  Sheena

• I can't install Acrobat 9 on a new computer; He said that my serial number is wrong

  I've allowed out of my subscription to an old computer and want to set up Adobe Acrobat 9 Pro on a new windows 7 computer. I think I downloaded the correct software, but when I go to enter the serial number, it tells me I have the wrong number. Help

  Hello

  In addition to the trick of Rave, you should take a look at database of Adobe, to see what is stored/recorded on your accounts.

  You will find general information about your Adobe account

  https://www.Adobe.com/account.html and

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  If necessary and for further questions click on http://helpx.adobe.com/contact.html until you reach the cat and so "open" Please use it, I had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

  On the other hand, you can take a look here: ' phone numbers for customer service and technical support Adobe worldwide. "

  > https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html (I used the link of Europe, but that makes no difference).

  Good luck!

  Hans-Günter

• I ALWAYS try to download Acrobat Pro 11 and I STILL get the message that he had failed and to contact the developer of software - UUURRRRGGGG

  Help!

  Hi barumba,.

  So try to download from? What happens when you try to download from here: download Acrobat products | Standard, Pro | XI, X

  Please be sure to sign as an administrator and disable any antivirus before downloading software.

  Let us know how it goes!

  Best,

  Sara

• I am trying to install on a new computer, but it says that my serial number is invalid

  I had creative cloud installed on my mac, but recently uninstalled and sold this computer. Now I have a new PC and am trying to reinstall my creative cloud, I have still the disc and everything that installation works very well until he asked serial number which according to her, is not valid. I copy the number directly from adobe, listing in my account manager products, so it is not typed in wrong. Help, please!

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq