How long does it take to get as a update DVD Set / waited for more than 1 month so far

So I tried to get updated DVD Set more than 1 month so far.

Really not answers or the DVD set update.

Is this normal for Support from Adobe?

25/07/14Case #0213344157: DVD
Open - awaiting the response from Adobe
17/07/14Case #0185721965:
Removed
10/07/14Case #0185649327: cx want thwe dvd set
Removed
03/07/14Case #0185673318:
Removed
24/06/14Case #0185616778:
Removed

Never removed all applications.  Started asking for the DVD on 6/24

I don't know what happened with agents, with which you spoke. Looks like someone left dropped the ball. I went ahead and started the order. Sound was sent FedEx ground. I think it takes usually 3 to 5 days. Sorry for the inconvenience.
Note it is the installers for June which I think includes updates until then.

Tags: Adobe

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