How maintain "created content" visibility of the data despite my sorting preferences?

I go to my account and choose "created content" to display in my details. However, when I sort the items by, say 'year' I lose all data "created content" until I got close the file and reopen it via 'my computer '. How can I solve this problem of sorting?

Hey SweetNess0,

Happen you to all folder locations

This should not happen under normal circumstances.

Please see if the problem persists in the two scenarios below.

Scenario 1: Check in safe mode

Just to cover all bases, test the behavior in safe mode. Safe mode starts Windows with a limited set of files and drivers. So if the problem is not reappear when you start in safe mode, you can eliminate the default settings and basic as possible cause device drivers.

Reference: start your computer in safe mode

Scenario 2: New user account

If you have another user account, or better still, if you create a new user account, you can test this behavior in the other account. This will help determine if the problem is related to the corrupted profile.

For a full tutorial on the same, see: create a user account

Previous post the results so that we can analyse this issue.

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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