How to access the ESX service console

Hi all.

I'm a TV engineer trying to solve a problem of network with our equipment. I'm not a network engineer.

I'm trying to follow the VMWareKB: "Troubleshooting connection problems network using the Protocol ARP (Address Resolution)" I'm just trying to check the ARP table exists on our ESX Server and has some entries.

KB said running 'arp - a' for a list of the ARP table.

To do this, I need to open a service console. I have now read articles 3 or 4 on the use of the Service Console but I am still unable to open it to run the command. I do not understand what I am doing wrong, I am incredibly stupid or miss me something completely.

An article said, press 'Alt F1"exactly where I am doing this? A virtual machine is connected to the ESX? An article said "to VIM summary screen' I tried logging on the virtual machine and point a web browser on the server, I get a screen of welcome of ESX with link"Connecting to Web Access", when I click on it I get"Internet Explorer Can t Open The Web page.

I had a look at VIM, I can see the details of the Vswitch network on the configuration page, including the IP address of the console service. Can't see how to open a service console. VIM of pointing at the address for service console is unable to do anything.

I just need to know how to open the Service console and check the tables of ARP based on the KB.

Please dumb down of your responses to me!

The fundamental problem is about some units of electric distribution that we use to power the equipment in the racks. They have a network connection which we track using Virtual Machines to the report of a third person of monitoring and control software. The virtual machines are running alarm software driver used to report to the third party. The virtual machine is on a blade server.

We have a problem where a unit of the IML has been replaced but configured with incorrect default gateway address. In the hours to do so, the monitoring and control software lost connection to ILM and one by one, all units of the IML began to send the ARP requests - "who has 10.172.248.254'.

Finally, the MDU constantly send ARP requests and the MDU have lost connectivity to the virtual computer. If we open the VM machine, follow up and a MUD, the ping command ping fails, if we put a laptop in place an ILM and ping the machine VM, the ping works fine.

If power us off/on the ILM voltage they are good, but we are a 24/7 operation and power cycling the MDU is considered risky.

We have had this problem before and the only solution was to rebuild the virtual machine and assign all MDU to a new network address.

All switches ILM is connected (foundry Falstron GS) have been verified by the support of our network guys and we are told are all good. The blade server hosts about 20 VM and they work just fine from other systems SNMP traffic monitoring.

If anyone has any ideas I'm all ears.

Hello

As stated, the console is the administration interface that you can use directly on the hardware. It is not a VM (as such) that connect you with the standard management GUI. You can SSH in the network or you can be "physically connected" as you say (I would use HP SIM or the ILO to connect directly to the blade). Once you have that screen upward, press 'Alt + F1' and you connect. Then you should be able to follow the KB to check the ARP table.

See you soon,.

Tags: VMware

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