How to activate a user access to the removeDocument method?

Hi - I need allow the user of the API to delete documents using removeDocument method. When I call this method with a documentKey, I get an error from the API:

[removeDocumentResult] = > stdClass Object

(

[errorCode] = > INVALID_API_KEY

[errorMessage] = > you don't have permission to run this method of the API.

[success] = >

)


Too bad, that the error code indicates that the API key is not valid (it is not - I was able to send documents through ADC with the same key), but I don't see anywhere in the user dashboard that would grant permission to the user of the API to run removeDocument.


Any help appreciated - thx

Hello Nbennett25,

The method mentioned above would require permissions to be activated and you must contact the Support for the same:

Support | services of Adobe eSign

Kind regards

-Usman

Tags: Adobe Sign

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