Unable to get user access in the planning

Hello
I created a new user in shared services and gave him access to the planning of an application, but still when I am trying to log in with this user in the application of planning its gives me an error "unable to synchronize with the provisioning of users. Check the journal of planning for details «,»
now I use hyperion 9.3.1 and edited records in order to create a log file of planning, but despite this there is no entry on this error in the log file of planning?

Take a look on:-http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_cas_help/apfs03s03.html

See you soon

John
http://John-Goodwin.blogspot.com/

Tags: Business Intelligence

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