How to change language to Japanese or Chinese to English?

Unable to set up the new HP Officejet Pro 8620e-all-in-one printer purchased series 11/06/2015 at Office Depot.

Software loaded, but it did not take me through a procedure Set Up.

He gave me all upward with the Japanese language or Chinese.  I tried for two days to change the language. Went to Hp help Chat with Sara and was still unable to change language.  IDE give me a link that had a video that spoke of the implementation of a language, but has not helped change the Chinese screen or the automatic Japanese. He cannot read the screens of the printer.

Have spent hours of effort frustrating to configure and connect the system to the printer wirelessly. Failed to retrieve the network settings.  With the old printer HP 6700, who has worked on me and I had to replace it.

Could not follow suggestions because of Japanese or Chinese symbols. Cound not compare instructions for the symbols of language of scree. It seemed to be Set Up for the printer?

Finally, I went back to HP help/Chat. Have not accused of reception at Sara, though even she said I could join it on a link in his email to the subject to continue to solve my problem.

Only started the new Chat with Bret. He was very well briefed. Led me through the Chinese/Japanese set up the screen to join one that involved looking for nand of languages which the screen for English. That I found and confirmed the English fo implementation. The computer worked very well and I have actually read all of the instructions for the printer! I couldn't take it from there,

In addirion, I soved the second problem to make the printer wireless. It does not at first either! You had to do women tweeking due to problems of Web Services. Cound not print. PC and printer communicate not when even the printer says connected!  Some of the Web Services and then closed the connection to the Pc? Printer worked. Zi printed e-mail immediately to test Okay! With the help of cat with Bret... Great job Bret!  Thank you very much! Bill in Colorado.

Tags: HP Printers

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