How to chat with an advisor?
I've seen a lot of posts relating to 'mistake shared installation technology' but that you don't want to spend hours and days, going through all the frustrating steps that everyone has.
How will I receive via chat with an advisor?
Here is a link to help make contact, but I think that weekends are out of time:
http://www.Adobe.com/support/chat/ivrchat.html
Tags: Adobe
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CAT
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Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
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Hello
Answers is supported through peer review do not Chat.
You should really be asking in the Windows Forum of answers corresponding to your version of Windows.
Windows answers forums
http://answers.Microsoft.com/en-us/Windows-------------------------------------
Maybe this tutorial will help you:
Windows Photo Gallery
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You can check this link: contact us | Adobe
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... AND you can find it too https://helpx.adobe.com/stock/faq.html > Common Questions, Adobe Stock > Stock of Adobe for companies
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Status messages
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Here is the transcript of a chat with Firefox community member zzxcon may 3/10
Now you are chatting with Firefox community member Cedric_L
Cedric_L: Hello
Cedric_L: what happens when you try to download a .csv file?
Seegal: Hello
Seegal: it is not copy
Cedric_L: how you try to copy?
Seegal: pls bear with me, I'm a slow typist. Just copy the selected text
Biolizard joined the conversation.
Cedric_L: ok - you choose what text?
Seegal: I reconcile my checkbook (worksheet in this way). I copy my bank acc online items and paste it in the worksheet
Seegal: I use Firefox 2.0.0.19. Have no problem to do so.
Cedric_L: what version of Mac OS X?
Seegal: in the new version nothing happens when trying to paste - just doesn't add up
Cedric_L: Firefox 2.0.0.x is no longer supported and has not been supported by more than a year
Cedric_L: paste into Excel from Firefox?
Seegal: Sorry, I'm early... 2.0.0.19
Seegal: Yes. I opened my bank acc in Firefox
Cedric_L: what version of Excel?
Cedric_L: it would really help if you could tell me step by step what you do.
Seegal: first re: your previous question: is OS 10.4.11
Seegal: on Excell: it' ACE 2004 version - the lasat one product for Macs. The specific version is 11.3.7
Seegal: so I opened my ACC. to bank online in Firfox (my main browser). I copy the last entry in the account and paste in my Excel spreadsheet.
Cedric_L: so, you copy directly from the web page without having to download a CSV file?
Seegal: what do you mean by CSV file download? I could export to the https://chat-support.mozilla.com:9091/webchat/getimage? image = sendmessage & workgroup=support%40workgroup.chat-support.mozilla.comFirefox to the CSV file, but the other way around?
Cedric_L: you copy your bank statement directly from the web site to Excel by using the Clipboard?
Seegal: so do not use the Clipboard. It is a mac. There is no need to do so. In the PC, it would be Yes.
Cedric_L: I need to know the exact steps that you deliver to bring in excel
Cedric_L: and I need to know what exactly goes wrong in the latest version of Firefox.
Seegal: you have a mac it with Firefox and Excel? It is very easy to reproduce. Imagine you open access to online banking, select a few entries, click on 'copy', to make your already open Excel worksheet and click "Paste". That's all!
Cedric_L: when this happens, do you have cryptic code pasted into Excel?
Seegal: as I said before: in all newer versions starting with 3.0 when I go to Excel to 'stick' of my bank acc, nothing happens. It does not stick. No, I don't get a cryptic code pasted, just NOTHING.Cedric_L: what happens if you paste into MS Word instead?
Seegal: haven't tried, most likely the formatting would be lost. Tried with an another el Exc spreadsheet-it lost all the formatting and pasted as continuous text.This has happened
Each time Firefox opened
Is copy of the cat above. THIS MAC OS X. In the older versions before 3.0 I could copy the CSV file on the site Web Ibank VAC) and paste it directly to my spreadheet Excel reconciling my account.
There is a known issue with Mac Office versions prior to 2007 version that results in release of Clipboard does not correctly supported. Firefox 3.0, being a more recent application, using the new format for the HTML Clipboard data. Unfortunately, Office 2004 and Office X do not support this.
If you upgrade to MS Office 2007, it should work as expected.
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