How to check Microsoft's unsolicited calls are genuine

I received a phone call unsolicited, claiming to be from Microsoft.  The person led me through a process to show that there are errors on my computer.  She asked me to open a free software - ammyy = to enable it to take and to fix things. She gave me a number 0870 8753141 who do not get an answer. She called back twice.  Should I trust it?

All unsolicited calls security and support phone Microsoft are fake.

It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

Please see:

http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

(such persons may use names other than Microsoft as well)

If you gave them access to your remote PC or any software installed, then you should consider the security of your PC to be seriously compromised. Passwords, coordinated banking, etc. can be in the pssession. Consider making a clean Windows and tell your bank, installation etc., depending on the case. Change passwords by using a separate PC until yours is clean.

Tags: Windows

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