How to check the root cause of ISE hung device?
Hi guru Cisco.
One of the device of ISE of my client has just hung this morning. He has rebooted and is back in business.
However, the client wants to know the root cause.
Is there a dump file that I can analyze? Logging does not seem to have this information.
Thank you.
"show support" in the cli can enlighten us. (First set "term len 0" and connect the output - it will be over 10,000 lines).
There are also a number of newspapers still more detailed - they are listed when you run 'tech show' that the TAC can analyze if necessary.
If the problem is recurring they can ask you to activate certain debug level logs for more supporting information,
Tags: Cisco Security
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