How to clear all of a TX and use a user name?

I just got a used TX. It has all the old info on it and of course the user name. I want to install my medical software etc and get rid of everything on the TX. I changed my username on the desktop with the Palm software, but it retains charge the information that was on the TX to the TX when I do a hard reset and it keeps using the ID of the person that I bought the TX of. I want to erase everything and start over. I'm still having a time difficult everything out of my Mac.

Any ideas? Thank you. John

Hello and welcome to the forums of Palm.

Here are the instructions that you need to perform a hard reset on your palm, which will erase all the information.

A hard reset is done by holding down the power button sticking something thin (your pen, paper clip) to the rear reset the hole of the device. Keep your hand on the power button while you release the paper clip in the reset hole. The display now shows "Palm Powered." Release the power button. Now, you will see a screen in 5 languages and invite you to erase all data from the Palm. Screen says "erase all data?" Yes - go to top, no - down"and you click on the arrow pointing upwards (Silver button on the browser of 5 channels on the lower part of the Palm). This erases all the info from your device.

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Tags: HP Tablets

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