How to clear the spooler

  1. Stop the spooler: type services.msc in the box "Search". And then double-click the label of 'Services' that appears. Or Start->computer and right mouse and then "Manage", click on "Services":
  2. Scroll down the list of services down to "print spooler" and double-click it to open the window "print spooler properties."
  3. Click on "stop" button, then click 'OK', do not close this window.
  4. Now, the file Explorer and navigate to the folder of the spooler (usually c:\Windows\system32\spool\PRINTERS)
  5. Select all the files in this folder and delete it (this will delete all the print jobs in the queue).
  6. Return to the 'Services' and Start the spooler service once again, click OK , and close the window.

Screen shorts are for Windows 7, Vista is similar.

Tags: HP Printers

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