How to contact customer support?

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• Installer wrongly claims that it is software counterfeit. I paid for it. How can I contact customer support to fix this?

  EXECUTIVE SUMMARY

  Installer says it is counterfeit software, but is not - how can I get customer support for this problem?

  DETAILS

  On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.

  Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.

• Install streets & trips 2013 on windows 8 - "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ".

  Original title: new installation of streets & trips 2013 on windows error 8.

  I have my windows 8 installation with the assurance that my products purchased from Microsoft survive the 8 Windows Reinstall "refreshed". Well all the Microsoft products were there but would not work. Each gave the error for rerinstall the product I did no problem except for the problem with the streets of travel & which still exists and is completely ignored by Microsoft, according to my research. The error is: "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ". I tried all the suggestions that I have met on the internet. The most galling was given by Microsoft technology in its response to this problem. "The license data is probably corrupted" OK, makes sense, BUT how can I fix that you genius. Someone had managed to get the program to work after this error message?

  Success!  Hi John, I don't know if this will solve your problem because I am running windows 8.1 and tries to install streets & trips 2011.  But I had a similar symptom that you knew.  Here's what I did: just right-click on the icon in the start menu, select programs and features.  Uninstall all versions of Microsoft Visual C++ 2010, I had two.  Then I opened the installation dvd in Explorer, click right on dvdrun, marked the area run as long as administrator (not sure if it did anything or not), hit apply, then double clicked on dvdrun and everything worked.  I could install, validate, save, and run the program!
  A warning, I don't know what are the potential problems that may result in removing these two programs, I hope that if I run into something I can install them again without too much trouble.

• 2015 CC PHOTOSHOP download error please try again to try again or contact customer support - 55

  2015 CC PHOTOSHOP download error please try again to try again or contact customer support - 55

  How to solve this?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• How chat with customer support?

  How chat with customer support?

  If you use the free Adobe Acrobat Reader software, there is no chat support.

  If you use another product, follow the steps here (Customer Contact) and if the chat support is available for this product, click on the big blue "still need help? Contact us' button and you will see a chat option.

• "Download error. Press Retry to try again, or contact customer support. (49)"

  When I try to download the demo of Photoshop versions appears that these messages "download error. Press Retry to try again, or contact customer support. (49)"and I don't know how to fix it. I have Windows 10 (64)

  Hi sergiol2102654,

  Open creative cloud Application

  • Log out of the desktop creative cloud application,
  • Restart your computer
  • Connect again to creative cloud and try download

  Duplicate Threads:-Re: CC message 'Download error'

  Useful article:- creative cloud help / troubleshooting install problems with log files. CC

  Error download or update Adobe Creative Cloud applications

  Let us know if this helps

  ~ Assani

• The pages "contact customer support" turn in circles

  Hello

  My company is about to buy FrameMaker 12, and I would just get a comparison of plans and their price, as what is shown on this page for Acrobat: Plans and prices | Adobe Acrobat DC. I would like to see the same Info for FrameMaker 12, but I can't.

  I started on the page contact customer support, who first asked me to choose a product (FrameMaker). It loaded a page where I select the issue I want to discuss. I clicked on "decide what to buy." Who loads the page 'Upgrade Guide', which describes the features available in the past several versions of FrameMaker (including version 12), but does not list any prices.

  So I went back to previous page click on blue "Still need help?" button at the bottom of the page, and she did not on the first page (Customer Contact)! I went around once again, found myself at the beginning, and I realized that it would take just me and around in circles.

  There is also a page that describes what kind of support is available for the Support of basic and Premium. This page shows that I can use the chat feature, but I was not able to access the talk page. There is no link to discuss on pages around the 'circle '. The only thing that has been suggested is that I asked about this on the forums. So here I am. I'm sorry, is not a technical question, but I don't know where to look next. Could someone please direct either me: (1) a page that compares the cost per license for the purchase of FrameMaker 12 against a monthly subscription, or (2) how I can access the chat for the customer support function for I can ask here?

  Thank you

  Joyce Wermont

  First of all, note that this is a user forum and no official Adobe

  the customer service. Someone else will have to help you with questions

  about the Adobe customer service for access to the.

  Two basic for FrameMaker 12 purchase options are:

  Perpetual license:

  Full version $ 999

  $399 from the previous version update

  (Upgrades are usually released every 18 months - so ~ $ 266 / year maximum)

  If you buy each upgrade)

  Subscriptions:

  $ 29.99/month or ~ $360 / year

  (Although billed monthly, contracts are annual.)

  In my view, there is also a model of volume license, but I'm

  not familiar with it. Someone else will have to speak to prices and

  differences.

  The version of FrameMaker perpetual license allows you to install both a

  desktop and laptop computer. You just are not allowed to use both

  once. I guess the same is true for the version of the subscription.

  Personally, I will never go with a subscription model. No matter how

  for a long time, you subscribe, once you stop paying, the software stops working.

  and it won't matter how many hundreds or thousands you spent to use

  previously. Your files will probably not usable by other programs, so

  they will become unnecessary.

  Perpetual license for FM version will work as long as you have a

  computer and operating system that can make it work. If additional, your

  company never stops using FM, a perpetual license is an asset which can

  increase the price of sale of the company or may be sold separately. A

  subscription, on the other hand, is a responsibility that could reduce the price.

  If you buy upgrades for the perpetual license, you are allowed to keep

  older versions installed on the same computer. If you have added

  advantage of being able to work with customers who have older versions

  FrameMaker and need their files to be completely compatible without

  through additional steps to do so. I don't know if it's the same for

  the version of the subscription.

  For me, there's really only one reason to consider a subscription model

  and that of if the company cannot afford to buy FrameMaker or optional

  future updates pure and simple.

  In addition, Adobe really prefers to sell the subscription license

  because it makes them a lot more money. I noticed that it's him

  FrameMaker product home page immediately purchasing options

  for subscriptions, but who can take the perpetual license options

  almost a minute is displayed on the screen!

• How to contact apple support from countries not listed for problem / apple account ID

  I'm created Apple ID using my gmail account but email is showing as already in existence (I don't remember not create) and I am not able to log in. I tried to use the e-mail delivery and it does not work and I have no idea on the questions of security. It is possible that my email was used by mistake as I donot get any email from apple products.

  My country is not listed in the list of countries to support, so I'll try to contact Apple support using "using my current location function" (who doesn't) and via link 'other Asia '. Either I'm doing something wrong, but nothing seems to work. When I do a calendar, a call, it does not recognize my number or my country code.

  I've lost nearly a week trying to figure how to contact apple support group. And the whole process is not so easy to use for those countries that are not included. The whole process is like being in a loop and not taking me to the real solution page.

  I would be grateful if anyone can give me a phone number or show me direction how to use the support of apple for other Asian countries that are not listed.

  I currently use on behalf of someone to put this question because my email does not work with the Apple.

  Contact Apple for support and service - Apple Support< all="" worldwide="" telephone="">

• How to contact technical support?

  Hello.

  I'm totally lost on this web site.

  Question is simple: how to contact technical support? Phone number? E-mail?

  My questions concerns the RV220W, I can not find anywhere, any help on this, expect sound manual user guide.

  Kind regards.

  Hi Ashley,

  To contact the Cisco Small Business Support Center in the United States, their phone number is: 1-866-606-1866.

  For other countries, please consult the following page which contains the relevant list of contacts.

  http://www.Cisco.com/en/us/support/tsd_cisco_small_business_support_center_contacts.html

  See you soon,.

  Julio

• Zune and Windows 8 "error reading the Zune software cannot access important data on your Zune." Try to disconnect and reconnect it. If the problem persists, contact customer support. "

  I have a Zune and Windows drive * on my desk. Everything worked fine until today while I got the following messages. In Zune: "Error reading the Zune software cannot access important data on your Zune. Try to disconnect and reconnect it. If the problem persists, contact customer support. "" Then on the computer: "USB device not recognized." "

  I have a Zune and Windows drive * on my desk. Everything worked fine until today while I got the following messages. In Zune: "Error reading the Zune software cannot access important data on your Zune. Try to disconnect and reconnect it. If the problem persists, contact customer support. "" Then on the computer: "USB device not recognized." "

  Message error "the Zune software cannot access important data on your Zune.

• I can not download the trial version after effects CC show me a message in the page: we are experiencing some problems, please try again later. If the problem persists, contact customer support.

  I can not download the trial version after effects CC show me a message in the page: we are experiencing some problems, please try again later. If the problem persists, contact customer support.

  [Ask in the correct forum allows... Left non-technical Forum Lounge for forum specific program... MOD]

  Maybe it's a false error that hides the real problem... a 32-bit computer

  You MUST have a 64-bit computer and operating system... What is your computer?

  -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

  -Programs are supposed TO not view or download if they are not installed on your computer

  -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• Error that we are experiencing some problems, please try again later. If the problem persists, contact customer support.

  

  We are experiencing some problems, please try again later. If the problem persists, contact customer support.

  the man not this new, I remember once I order my phone and plan of Republic Wireless a few years back.

  Had the phone for a month and no one could help me and never had the phone works...

  Now this new... paid... and can not even download or get help... what a drag...

  what I know is... on the 13th day. I'll cancel this...

  uninstall all cc including the application of cc office.

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer (do not skip this)

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs and the cc events

• Download error. Please contact customer support.

  When I go to the applications tab in the creative cloud, an error comes up saying 'download error. Please contact customer support. I'm not sure what I did wrong and I really need help! Thank you

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi, I have a problem with the download trial version of adobe after effect cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support

  Hi, I have a problem with the download trial version of adobe after effects cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support. What seems to be a problem? Thank you

  Please try after effects configuration required for Mac OS and Windows

  Concerning

• I downloaded and installed LR and PS (the two CC) several months ago (deskto Win10Pro and they worked very well.)  Now I get a message 'download error.  Please contact Customer Support. "What I have to redo the whole installation (LR, PS and CC)?

  I downloaded and installed PS and LR (the two CC) several months ago (Office Win10Pro), and they work very well.  Now I get a message 'download error. Please contact Customer Support. »

  After pressing the keys [almost] randomly for a few minutes, everything started working again.  It seems now not to be broken, so I won't try to fix it.  Case dismissed.