How to defeat the "Instance GETSECURITYPOLICIES member does not exist" error

We will access Adobe Acrobat XI Pro V 11.0.11 to 8.5.3 notes.  We will create one or more PDFs, their merger into one, then applying a security policy so that users cannot change without password.

Code snippet:

'Create objects in Adobe Acrobat

The value AcroApp = CreateObject ("" AcroExch.App"")

.... Merged file is created successfully at this stage, you try to apply the password via the security policies...

' Add the document password protection using the security strategy Adobe Acrobat defined on the work center.

"The name of the policy is defined in a DB configuration.


JSO Set = EntryRepDocument.GetJSObject)

If jso Is Nothing then

ErrorStr = "Could not obtain a JavaScript object for the document."

GoTo paremeter

End If

Jso.app.beginPriv call )

'Get Adobe Acrobat security policies


policyArray = jso.security.getSecurityPolicies)

It is at this stage that the error is to be saved (although sometimes it works). Any suggestions would be greatly appreciated

Thanks for the comments.  We solved the problem by opening Acrobat via a command Shell.  In addition, we had to call the jso.security.getSecurityPolicies () routine at least twice that the first call usually fails with the error reported initially.  Awkward, but at least it works for us now.

Tags: Acrobat

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