How to establish a remote desktop connection?

my place opperating


To whom it may concern, I recently had problems with my computer, I went to the HP website for more help. I was talking to the engineer on the phone or the person, I was helping me. After asking a few questions we could not solve my problem however, he asked me over the phone for my permission to enter my computer from his computer that he was home and solve the problem itself. He was able to take control of my computer to fix my problem.

Anyway, my father is an old man who only lives with me I live a couple 100 miles away from him. He had obtained a computer two years ago. I have myself worked on a computer on mine for 10 years I'm trying to help him when he called me on the phone better than I can, but it is very easily confused and has some good things down. My situation is that I can't drive because I am parapeliegic and I can't drive to his house. Therefore, it is very difficult for me to get down there to help.

So I ask, is possible that I can get into his computer to my site so that I can fix it for him.

Thank you for any suggestions you may have. Sincerely, Chris W.

his opperating system is windows xp.  and mine is vista.

This process is known as Remote Assistance.

Here are the guides on how to use it:

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-Windows-remote-assistance

http://Windows.Microsoft.com/en-us/Windows-Vista/demo-get-or-give-a-helping-hand-using-remote-assistance

http://support.Microsoft.com/kb/305608

http://video.about.com/Windows/Windows-XP-remote-assistance.htm

Tags: Windows

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