How to find the correct COM port

I am trying to load software Palm V Organizer Office but the connection cannot be done byween the cradle of the Palm and the port. There seems to be a free port, but it does not connect.

I use a serial to USB adapter and a USB port on my Equium A60.

Anyone can offer help please.

Thank you!

Hello

I'm sure that there is problem with serial to USB adapter. It is possible that the software cannot find a free port. Will there be another opportunity to connect to the USB port?

Tags: Toshiba

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