How to fix error BIOHD-2 for windows vista

My parents computer is stuck on the blue start screen and I got this error BIOHD - 2 how fix?

Angelarae,
Without knowing the exact model of the computer number we are unable to direct you to the exact page on the website of HP that each of their pages to support is based on the product in question.  But the error you get indicates the hard disk is defective or has failed and you need to contact HP for repair.  There is a known issue with some bad hard drives which have been manufactured by Seagate and they are replaced free of charge.  I have no way of knowing if your drive is one of them, that's why you need to contact HP.  If you go to this page:
http://welcome.HP.com/country/us/en/welcome.html#support
and put in the model number, will need you a support for your product page.

Let us know if we can be of further assistance.
Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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