Shut down Windows Vista HDMI

Hi all

Please can help:

I was using my laptop HP Pavilion dv6000 for 12 months with HDMI through my TV, audio and video.

During 3 days as soon as I plug cable HDMI computer hit the blue screen and the computer stops, restarts and you will be prompted to repair mode.

He's trying to fix again just restart but always fails and goes back to the blue screen.

Hope someone can help. I don't know what to do. I think im running service pack 2 yet.

Hi gongools,

Welcome to Windows Vista answers Forums!

First of all, you can try to start in safe mode and check what happens.

For a safe boot, you can follow the below given steps:

1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

Click the Start button, click the arrow next to the lock button, and then click restart.

2. do one of the following:

a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

For more information, see the following link to start in safe mode:

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Step 2:  If you are able to start in safe mode, then you can try to perform a system restore and check if it works very well.

To restore the operating system to an earlier point in time, follow these steps:

1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

If you are prompted for an administrator password or a confirmation, type your password or click on continue.

2. in the System Restore dialog box, click on choose a different restore point and then click Next.

3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

4. click on finish

Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

For more information, please follow the below given link:

How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

http://support.Microsoft.com/kb/936212/

You can also try to disable automatic reboot of the advanced startup options, and make a note of the error message

For more information, see the following link to select advanced startup options:

http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

Also check the event viewer for the event logs by visiting the following link:

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

Hope this information is useful.

Jeremy K

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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